Employee Directory
Find e-mail addresses and telephone numbers of Bridgepoint Insurance Solutions, LLC employees.
Sales Representatives
Susan Collins
Franchell Wheaton
Danny Daniel
Luke Blanchard
Timothy Dumond
Amanda Lane
Alexus Jackson
Tommy Haverland
Arvan Guan
Service Representatives
Cindi Schaeffer
Michele Roenau
Shannon Cue
Castalia Gutierrez
Curina Price
Charity Cunningham
Jordan Flowers
Franco Arana
Khelyn Arriesgado
Mae Albino
Susan Collins
Vice President
Office: (972) 649-7905
CA License # 0H28449
Service Advisors:
Castalia Gutierrez
Profile
Susan has been a trusted professional in the insurance industry since 2009. In the fall of 2017, she played a key role in launching the Allen, Texas office of Bridgepark Insurance Solutions, a subsidiary of Bridgepoint Insurance Solutions. What began with just her and one part-time agent has since grown into a thriving and well-established operation.
Susan is licensed in Property & Casualty Insurance as well as Life, Health, and Disability Insurance, and holds two professional designations: CLCS and ACLC. Her expertise spans both personal and commercial insurance, with active licenses in over 20 states. She specializes in high-risk markets, with particular focus on California and Texas.
Education and clear communication are central to her approach. She ensures clients fully understand their coverage options so they can make informed decisions for both personal and business needs, giving every client her full attention.
Working with Susan is a strategic advantage for individuals and businesses alike. She guides clients through each step of the process, identifies potential gaps in coverage, and provides thoughtful recommendations for comprehensive protection. Alongside her administrative assistant, Castalia Gutierrez, they work as a dedicated team to answer questions, provide ongoing support, and deliver consistent, high-quality service.
Timothy Dumond
Independent Insurance Advisor
Office: (832) 653-9988
Fax: (832) 241-6040
Service Advisors:
Khelyn Arriesgado
Profile
With over 20 years of experience in the insurance industry, Tim brings a wealth of knowledge and expertise to his role as an Independent Insurance Advisor at Bridgepoint Insurance. Throughout his career, Tim has held various positions across the insurance field, including significant experience in both auto and home claims adjusting. This diverse background has provided him with an in-depth understanding of the nuances of insurance coverage, allowing him to better serve his clients’ needs.
Tim specializes in personal lines of insurance, focusing on ensuring that clients receive optimal value and comprehensive protection for their most important assets. By working with Tim, clients can be confident that their insurance portfolios are well-balanced, with proper coverage in place to safeguard against unforeseen risks.
Franchell Wheaton
Independent Insurance Advisor
Office: (972) 645-1142
CA License # 0M39692
Service Advisors:
Cindi Schaeffer
Profile
Franchell Wheaton brings years of experience in the property and casualty insurance industry. As a trusted Independent Insurance Advisor and Commercial Lines Coverage Specialist, she leverages her in-depth sales expertise and partnerships with carriers to design insurance solutions that fit each client’s unique needs. Franchell is dedicated to a client-focused approach, working closely with homeowners, contractors, investors, and business owners. Her work is supported by a dedicated service administrator, Cindi Schaeffer, who manages policy servicing and ensures ongoing customer satisfaction. This team-based commitment to customized coverage, competitive pricing, and exceptional service ensures every client receives the protection and peace of mind they deserve.
Danny Daniel
Independent Insurance Advisor
Office: (619) 432-4567
CA License # 0M39692
Service Advisors:
Shannon Cue
Profile
With extensive experience insuring high-value, high-fire-risk residential properties, I bring a disciplined and strategic approach to every client relationship. As a lifelong competitive athlete, focus, persistence, and problem-solving are central to how complex insurance challenges are approached. My work centers on properties that require thoughtful, customized solutions beyond standard market offerings. Santa Barbara and Montecito are key areas of focus, where unique risk profiles demand specialized expertise. Access to exclusive carriers that specialize in high-value and high-fire homes allows me to secure options not widely available. Creative problem-solving is a defining strength when navigating complex or hard-to-place properties. The goal is to provide clarity, confidence, and peace of mind through well-structured coverage.
Amanda Lane
Independent Insurance Advisor
Office: (602) 962-7228
CA License # 4086719
Service Advisors:
Mae Albino
Profile
Amanda Lane is an insurance agent at Bridgepoint Insurance Solutions, providing personalized coverage solutions in home, auto, umbrella and commercial insurance. Known for a clear, client-focused approach, Amanda Lane helps individuals and families understand their options and choose the protection that fits their needs.
Dedicated to delivering reliable service and building long-term relationships, Amanda Lane takes pride in making the insurance process simple and stress-free. Outside of work, they enjoy family time, horseback riding and reading a good book.
Shannon Cue
Independent Insurance Advisor
Office: (480) 604-8006
CA License # 4099482
Profile
Shannon Cue is a licensed service associate for Danny Daniel at Bridgepoint Insurance Solutions LLC, dedicated to making insurance simple and stress-free. She takes pride in providing personalized support, clear communication, and dependable service clients can trust.
Service Advisor to Danny Daniel.
Profile
I joined Bridgepoint Insurance Solutions in September 2021 as a Senior Service Advisor, where I also serve as a licensed personal lines and commercial agent. I specialize in providing home, auto, and commercial insurance, with a primary focus on building strong, trusting relationships with my clients. My favorite part of my role is connecting with clients daily and serving as a reliable resource to help them navigate the complexities of insurance with confidence.
I bring over 15 years of experience in the insurance industry. I began my career as an administrative assistant at an independent insurance agency and later advanced into account management after obtaining my insurance license. This background has given me in-depth knowledge of both placing the right coverage for clients’ needs and servicing existing accounts with care and attention to detail.
Service Advisor to Franchell Wheaton
Profile
Charity started her insurance carrier at Farm Bureau in January 2006 and worked with farm bureau until 2020 when COVID hit.
She obtained her Property & Casualty Insurance license in 2006 and her Life & Health Insurance license in 2011 along with my ALMI certification from LOMA. She has joined Bridgepoint Insurance Solutions in January 2022. She works hard to provide outstanding customer service to insureds.
Alexus Jackson
Independent Insurance Advisor
Office: (972) 645-1147
Profile
Alexus has been part of the insurance industry since 2012, starting her career while in college with Express Scripts and Blue Cross Blue Shield. From the beginning, she developed a strong understanding of healthcare operations and policy support.
She spent five years working in Workers’ Compensation with OneCall before transitioning into a Claims Adjuster role with State Farm in 2021. These hands-on claims experience gave Alexus valuable insight into how coverage works when it matters most. In 2023, she became an Insurance Agent with Bridgepoint Insurance Solutions, LLC, motivated by a desire to help clients better understand their options and feel confident in their coverage decisions.
With experience on both the claims and service sides of insurance, Alexus is known for her clear communication, thoughtful guidance, and client-first approach.
Profile
As your dedicated service advisor with over 3 years of experience in insurance industry, my priority is providing a reliable home and auto insurance advice and support.
Service advisor to Timothy Dumond
Profile
Hi, my name is Mae, and I am a service advisor for Amanda Lane at Bridgepoint Insurance since March 2023. I handle incoming calls and emails from clients and policyholders, addressing questions regarding coverage, billing, policy renewals, amendments, cancellations, and reinstatements. My goal is to attend to our clients’ needs efficiently.
Service advisor to Amanda Lane
Profile
My name is Franco, and I’m a Customer Service Advisor here at Bridgepoint Insurance. I’ve been in the insurance industry since May 2021, and I truly love what I do—especially getting the opportunity to work with such amazing people and clients.
Service Advisor to Tommy Haverland.
Profile
Hello, I’m Castalia Gutierrez, and I bring 10 years of insurance experience to helping clients protect what matters most. I enjoy getting to know people and finding coverage options that provide real peace of mind. From personal policies to business solutions, I’m here to answer questions, simplify the process, and make sure you feel taken care of every step of the way.
I proudly serve as the Service Administrator to Susan Collins, supporting our clients with exceptional care, attention, and guidance throughout their insurance journey.
Service advisor to Susan Collins
Profile
Hi, I’m Curina Price. I am an experienced insurance professional specializing in Property & Casualty coverage. I’m passionate about helping clients understand their coverages and feel protected. I’m detail-oriented, relationship-driven, and skilled in both service advising and sales. I truly love what I do and take pride in supporting our clients with honest guidance and exceptional care. I’m committed to helping our clients feel secure and supported with all their insurance needs.
Service Advisor to Luke Blanchard
Tommy Haverland
Service Advisor
Office: (415) 912-1572
Service Advisors:
Franco Arana
Profile
I’m based in Austin, Texas, and I work extensively with clients in both Texas and California. I’ve been in the insurance industry for five years, with the last two solely focused on personal lines; home, auto, and umbrella coverage. As an independent broker, I help first-time homebuyers, homeowners, landlords, and many others by shopping a wide range of carriers to find coverage that fits their needs. I take a methodical, problem-solving approach to insurance, focusing on long-term outcomes rather than quick transactions. I’m supported by my service representative, Franco Arana, who assists clients with policy changes, renewals, and day-to-day service needs.
Luke Blanchard
Agent
Office: (415) 912-1569
Service Advisors:
Curina Price
Jordan Flowers
Profile
Luke’s work is guided by three core pillars: educating clients, protecting them from catastrophic loss, and understanding each individual’s philosophy and risk tolerance to provide the most appropriate recommendations. He is passionate about making insurance understandable and empowering clients to make informed decisions.
A natural communicator, Luke frequently presents to realtors, financial advisors, and lenders, sharing valuable insights that help set clear expectations for clients navigating the complex world of insurance. He is known for his approachable style, thoughtful guidance, and commitment to long-term client relationships.
Luke is supported by Curina Price and Jordan Flowers. Curina oversees all post-issue business, ensuring clients receive timely, reliable service throughout the life of their policies, while Jordan manages new business quoting and onboarding support.
Profile
Jordan is an insurance professional with nearly three years of experience helping clients understand their coverage and find policies to fit their needs. Before entering the insurance industry, Jordan owned and operated a wedding photography business, where she developed a strong eye for detail and a deep commitment to personalized service.
Jordan holds a Bachelor of Arts degree and has worked extensively in customer service roles, building strong communication skills and a client-first mindset that she brings to every interaction.
Service Advisor to Luke Blanchard
Profile
Michele’s main goal is to not only find the best coverage for a fair price, but to also educate her clients as they go through the process. Insurance can be quite challenging, and she works hard to try to bridge the gap between the carrier and client to simplify the process as much as possible. Michele says, “No account is ever too big or too small. We love all our customers!”
Michele has been a licensed agent for Personal and Commercial lines since 2017 and has a direct approach, as she greatly values and appreciates time constraints that everyone is trying their best to manage. No policy is a one size fits all and Michele is always up for the task of finding just the right fit.
Profile
Arvan Guan is an independent insurance advisor with Bridgepoint, specializing in personal lines insurance. He has been licensed and active in the insurance industry since 2019. Arvan is known for his strong service mindset, patience, and dedication to educating clients so they can confidently understand their insurance choices and coverage needs.
He takes pride in helping individuals and families protect what matters most by providing clear explanations and thoughtful recommendations tailored to each client’s situation.